Written by TGP International, this article explores the findings of its new Wellness Standards in Hospitality report. It examines how integrated approaches to wellness can help hospitality support healthier, more connected mixed-use developments and placemaking.
As expectations around health, wellbeing and quality of life continue to evolve, hospitality is becoming part of a wider conversation about how places are planned, designed and experienced.
This theme is explored in Wellness Standards in Hospitality, a new industry guide from TGP International.
The report considers how changing expectations around wellness, recovery, nutrition, comfort and social connection are influencing hospitality environments across restaurants, hotels, members’ clubs and mixed use developments.
While focused on the hospitality sector, the research raises wider questions for architects, developers, planners and placemakers. As hospitality takes on a more prominent role within urban destinations and mixed-use schemes, its impact extends beyond commercial offer. It can influence footfall, dwell time, public realm activation, social interaction and the overall experience of place.
From Wellness Amenities To Integrated Environments
A central observation in the report is that wellness is often approached through visible amenities, including spas, fitness facilities, healthy menus or biophilic design. The guide suggests that these features alone may be insufficient if they are not supported by spatial planning, operational systems, service delivery and a clear commercial strategy.
This distinction is relevant to the built environment. Wellbeing is not created through design alone, but through the alignment of multiple factors, including comfort, movement, food and beverage, programming, staffing, supply chains and the day-to-day operation of a space.
The report frames this as a shift away from “wellness theatre” towards more integrated thinking. For hospitality-led places, that means considering the full user experience, from how people arrive, eat and rest to how they socialise, recover and connect with their surroundings.
A Cross-Disciplinary Framework
The guide introduces a framework for integrating wellness across a range of hospitality and lifestyle asset types. It considers five connected areas:
- Food and beverage strategy, including sourcing, transparency, nutrition and menu development
- Concept and brand development, looking at how wellness is reflected in the identity and purpose of a destination
- Spatial and interior design, including comfort, lighting, acoustics, circulation, air quality and environmental conditions
- Back-of-house and operational systems, recognising the role of service delivery, supply chains and staff training
- Programming and experience design, including movement, recovery, events, community activity and social connection
The report also notes the practical challenges involved, including capital expenditure, sourcing complexity, labour and training requirements, and the need for coordination across disciplines.
For mixed-use development, these issues are particularly relevant. Hospitality spaces often sit alongside retail, residential, workspace, leisure, culture and public realm. Their success depends not only on concept and design, but on how well they function within a wider ecosystem.
Hospitality As Social Infrastructure
One of the report’s most relevant themes for placemaking is the role of hospitality as social infrastructure.
Cafés, restaurants, food halls, hotels and members’ clubs increasingly operate as places where people meet, work, gather and connect throughout the day. They can help animate ground floors, extend activity beyond traditional retail hours and contribute to a more welcoming public realm.
This does not mean hospitality can resolve complex social or urban challenges on its own. However, when planned and managed carefully, it can support everyday social interaction and help create places that feel more active, accessible and human.
Comfort, Recovery and Place Quality
The report also highlights the growing importance of comfort and recovery within hospitality environments. Lighting, acoustics, thermal comfort, indoor air quality, materiality and spatial planning all affect how people feel within a space.These considerations are increasingly part of wider conversations around healthy buildings and human-centred design.
The guide suggests they are most effective when considered alongside operations, food and beverage, programming and brand positioning, rather than treated as isolated design features.
For built environment professionals, this reinforces the value of early, cross-disciplinary planning. Where hospitality is expected to support placemaking, destination value or mixed-use activation, wellbeing needs to be considered as part of the wider operational and spatial strategy.
A Prompt for Wider Discussion
The report positions wellness as an increasingly important commercial and operational consideration for hospitality. It also reflects a broader shift in consumer expectations, with growing attention placed on ingredient transparency, environmental quality, sleep, recovery, social connection and authenticity.
For those involved in shaping urban places, the wider relevance lies in how these expectations may influence the planning and management of mixed-use destinations. As hospitality occupies a larger role in development, questions around wellbeing, comfort and social connection are likely to become more closely linked to placemaking and long-term value.
Wellness Standards in Hospitality offers a useful prompt for further discussion. How can hospitality environments contribute not only to commercial performance, but also to healthier, more resilient and more connected places?
The full report is available to read now.